Peru BPM Support

First verify that you are logging in with the same email you used to purchase the subscription. If you have multiple accounts, the payment is often associated with a different email than the one you're using.

• Log out and log in again from the same browser.
• Also try in incognito mode or another browser.
• Check your email for the payment confirmation and the associated email.

If you still don't have access after this, write to us via contact with your email, payment method and approximate payment date.

Catalog access is designed for normal professional use by DJs and content creators. In general you can download freely within your subscription period, but we reserve the right to limit or investigate abusive or automated uses.

The goal is for you to prepare your sets comfortably, not to set up a parallel music distribution service.

With some payment methods activation can take a few minutes. If a reasonable time has already passed:

• Verify that the payment shows as "completed" and not "pending" or "rejected".
• Confirm the email you used to make the payment.
• Take a screenshot of the receipt or bank transaction.

Send us that information via WhatsApp or email to contacto@perubpm.com so we can review your case.

No. Your subscription is personal and non-transferable. You can use the content in your sets and professional presentations, but redistributing the files, reselling them or sharing them massively with others is not allowed.

More details in our Copyright Policy.

1. Go to the main page of Peru BPM.
2. Click on the registration button or "Create account".
3. Enter your email and password, and accept the Terms and Conditions.
4. Confirm your email if you receive a verification email.

Once your account is created, you can choose a plan and activate your subscription to access downloads.

On the login screen select "Forgot your password?" and enter the email you registered with. We will send you a link to create a new password.

If you don't see the email, check your spam/promotions folder and make sure you typed your email address correctly.

Yes, you can log in from different devices (PC, laptop, tablet, mobile), as long as you are the one using them. What is not allowed is sharing your credentials with other people so they use your subscription as if it were a group account.

Your subscription gives you access to the available catalog according to your plan: collections, packages, remixes and future updates published while your subscription is active.

Exact details of each plan (duration, price, conditions) can be found on the plans and pricing page.

It depends on the payment method you use. In some cases (for example, recurring subscriptions with gateways like PayPal) the renewal can be automatic until you cancel.

With other local payment methods, renewal may require you to make the payment manually again.

If your plan is recurring, you can usually deactivate automatic renewal from the gateway itself (for example, in the recurring payments section of PayPal) or by contacting us for guidance.

Cancellation stops future renewals, but you normally retain access until the end of the period already paid.

Depending on your country, you can pay with international methods (for example, online payment platforms) and local methods indicated on the checkout page.

Before paying, check which methods are available for your currency and country on the plan selection screen.

Please verify the following:

• That the payment is marked as "completed" in the bank or gateway.
• That you are logging in with the same email used for the purchase.
• That no more time has passed than indicated in the confirmation.

If the problem continues, send us the receipt and your account email to contacto@perubpm.com.

Yes, you can request receipts from us according to applicable regulations. Write to us after your payment indicating:

• Name or company name.
• Identity document or tax ID (if applicable in your country).
• Tax address.
• Payment date and email associated with the account.

The catalog is organized into collections, categories and packages. Each package usually contains several remixes ready to download, grouped by style, era or event type.

Yes, in many cases you can preview fragments directly from the web to see if the remix fits your set before downloading it.

Try these steps:

• Check your internet connection and avoid unstable public networks.
• Try another browser (Chrome, Edge, Firefox).
• Disable extensions that block downloads or scripts.

If the issue persists, send us a screenshot of the error and the name of the package you are trying to download.

Yes, the content is designed for professional use by DJs and content creators. However, public licenses and permits required by each country or platform remain your responsibility.

More info in our Terms and Conditions and Copyright Policy.

Each platform manages its own content detection tools and rights claims. Peru BPM does not control these systems and cannot guarantee that a remix will not generate some type of claim.

We recommend reviewing the policies of the platform where you stream, and if necessary, adjusting the content or disputing the claim if you believe it is incorrect.

If you are a rights holder or representative and believe that any content on Peru BPM infringes your copyright, write to us at:

contacto@perubpm.com with the subject "Copyright Notice - Peru BPM".

Indicate the content in question, your relationship to the work and any documentation supporting your request.

Try these basic steps:

• Refresh the page (Ctrl+R or F5).
• Try another browser or incognito mode.
• Clear recent cache and cookies from the site.
• Disable extensions that block scripts or ads.

Yes, the platform is optimized for use on mobile devices through the browser as well. We recommend having a good WiFi connection for large downloads.